PRIVACY POLICY

Thank you for accessing the website www.summersunfoods.com (the "Site") operated by Summer Sun Export -Import Ltd, the company Responsible for the Treatment of your Personal Data, with address at PO BOX 32097, Lincoln Heights PO. Ottawa ON K2B 8B0.

At SUMMERSUNFOODS, every day we work to serve you better and better when you purchase products or use our services. Taking care of the Personal Data that you share with us is a fundamental part of this. For this reason, we want you to be sure that your information is safeguarded and protected with us and to know how we use it to offer you a better and more personalized customer experience when you use our services.

This Privacy Policy explains the Treatment we do of your Personal Data, to whom, under certain conditions, we transfer and / or transmit your Personal Data, as well as the security measures we have taken to protect them. It also explains the rights that you have as the Holder of your Personal Data and how you can exercise them.

STRICTLY NECESSARY COOKIES

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the Site will then not work. These cookies do not store any personally identifiable information.

FUNCTIONALITY & PERFORMANCE COOKIES

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Without these cookies, certain functionality may become unavailable.

ADVERTISING/TRACKING COOKIES

These cookies are used to display relevant advertising to visitors, as well as to track the volume of visitors. They track details about visitors such as the number of unique visitors, number of times particular ads have been displayed, the number of clicks the ads have received, and are also used to measure the effectiveness of ad campaigns by building up user profiles. These are set by trusted third party networks, and are generally persistent in nature.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS

We use Google analytics to record information about the pages a user has seen, for example the URL of the page, time of day, device used, etc. The information that we collect anonymized and sent to Google Analytics for analysis.

Google Analytics mainly uses first-party cookies to report on visitor interactions on this website. Users may disable cookies or delete any individual cookie. Learn more

In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement.

Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”).

FACEBOOK (VISITOR ACTION PIXEL)

FACEBOOK: We use facebook and instagram advertising in order to provide a better shop experience.

We use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)) on our website.

This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.

Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

CONTACT FORMS

If you leave information such a name, email, phone number, all processing of Personal Data will be subject to the consent of its owner. The consent will be express when the will is manifested verbally, in writing, by electronic, optical means or by any other technology or by unequivocal signs. The Holder tacitly consents to the processing of their data, when, having made the privacy notice available, they do not express their opposition.

Your Personal Data may be processed by Summer Sun Foods, exclusively for:

1. Carry out the pertinent steps for the development of the corporate purpose of Summer Sun Foods in what has to do with the fulfillment of the object of the contract entered into with the Owner.
2. To comply with obligations contracted with the Holder.
3. Provide Personal Data to third parties with whom Summer Sun Foods has a contractual relationship and that is necessary to deliver them for the fulfillment of the contracted object. For example, Summer Sun Foods may use third parties to assist you with delivering promotional products, collecting your payments, shipping products, or operating our customer service systems.
4. Prepare, implement, promote and offer new products and services, or new attributes, modalities or characteristics to the products and services that are already available to you.
5. Automatically complete the documents associated with the transactions that you carry out based on the products and services acquired, used or contracted, or that in the future acquire, use or contract, with Summer Sun Foods and / or its Related Companies
6.  Develop commercial actions or post-sale services, of a general nature or directed personally to you, aimed at improving your experience as a customer.
7. Send information via physical mail, email, text messages (SMS and / or MMS), digital media such as Facebook, or "WhatsApp" or other similar platforms, to the cell phone number or means of communication that you give us, to send you the following information: (i) About the delivery and status of your orders placed on the Site; (ii) To send you commercial information, or offers or promotions about the products or services of Summer Sun Foods or its Related Companies, or to carry out surveys or confirm your Personal Data; and (iii) So that you can make use of the benefits of the Summer Sun Foods "Points" loyalty program through any of the communication, sale or exchange channels available, both in person and remotely.
8. Share Personal Data with third parties for the purposes of fraud protection and credit risk reduction.
9. Share Personal Data with third parties that have the quality of Business Partners and Related Companies so that they can offer products and / or services that allow improving the value offer for Summer Sun Foods customers, all of the above in accordance with the provisions of the Law Federal Protection of Personal Data Held by Private Parties.

10. The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

 

Sharing Personal Data with third parties for the purposes of fraud protection and credit risk reduction. Collection of your Personal Data

 

1. In this section we list some of the means through which Summer Sun Foods accesses your Personal Data:
2. When you create an account on the Site.
3. When you visit our Site, and entering through your account, surf the net or purchase a product or service.
4. When you visit our Site, and without logging into your account, you browse the net or purchase a product or service.
5. When you participate in a loyalty program of Summer Sun Foods or its Related Companies.
6. When you complete a form or participate in a contest, survey or comment or make a "review" regarding a product or service.
7. When a Related Company previously authorized by you, shares Summer Sun Foods Personal Data that it has about you.
8. When a third party, previously authorized by you, shares Summer Sun Foods Personal Data that it has about you

 

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Google Analytics data is retained indefinitely. Contact forms and comments cookies are held for one year. We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

ADDITIONAL RIGHTS OF EEA (EUROPEAN ECONOMIC AREA) RESIDENTS 

If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws you have the rights, among other things, to:

(i)  access your personal data

(ii)  ensure the accuracy of your personal data

(iii) the right to have us delete your personal data

(iv)  the right to restrict further processing of your personal data, and

(v)  the right to complain to a supervisory authority in your country of residence in the event that data is misused

If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged infringement.

You may exercise any of your rights in relation to your personal data by written notice to us addressed to the following:

Dave Weston

Giovana Zarain

PO BOX 32097, Lincoln Heights PO. Ottawa ON K2B 8B0

contact@summersunfoods.com